If you love beauty, you’re in the right place.
As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Category Coordinator – Head Office
The objective of the Category Coordinator is to support the Category Team in delivering commercial initiatives to support the category performance. The Category Coordinator reports into the Junior / Buyer.
Strategic Objectives
- Attract New Customers through our Brands
- Increase Space NK Brand Awareness & Appeal
- Make it Easy for the Customer to Shop
- Retain Customers & Grow their Spend
- Achieve Scale to deliver Profitability
Role Overview and Responsibilities
- Be the central contact within the category team supporting across both stores & direct with the objective of making it easier for the customer to shop.
- Work with the buyers to maintain category, brand & product pages owned by the category.
- Develop & execute the category sampling strategy delivering the end-to-end sampling programmes including checkout & instore sampling, multi brand GWPs (Retention Gift & Category Nationwide), brand GWPs & product review programmes. Complete & report on post campaign analysis of programmes.
- Work alongside the AB / Buyer to strategically plan & execute online functionalities including online cashwrap, product recommendations, perfect pairing etc.
- Work alongside the content marketing team to ensure a seamless customer journey across all online content including assets are correct, links are working & stock is available.
- Work with the Category Buyer to deliver planogram and/or gondola updates within critical path deadlines ensuring an easy shopping experience for customers.
- Work alongside the Visual Merchandising team to ensure all in store activity is executed on time to deliver an exceptional customer experience.
- Be the key point of contact for the buying team for Store Support on VM, planograms, brand queries.
- Support the whole category team to analyse and report on brands and product performance, supporting with promotional and ad hoc analysis.
KPIs
- New customer acquisition at category and brand level
- Category and product page performance – traffic, conversion, bounce rate, add to bag
Attributes, Skills and Experience
- Organisation skills to manage and deliver multiple tasks
- Commercial acumen and analytically oriented
- Self-starter
- Strong written and verbal communication skills to support interactions with internal and external stakeholders
- Proficiency in Microsoft Office including Excel, PowerPoint, and Outlook.
- Experience using Salesforce is preferred but not essential.
All applicants must have the right to live and work in the UK.
Space NK are an equal opportunities employer.
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