Maintenance Person

Job Details

• Resort: Thurnham Hall
• Location: Thurnham, Lancaster, LA2 0DT
• Hours: 40 per week
• Salary: £13.09 per hour
• Reporting to the Head of Maintenance

Key Responsibilities

• Ensure all facilities and common areas in the resort are maintained to the highest standards in line with our flawless reputation.
• Complete maintenance requirements in a timely and efficient manner, ensuring that any issues are resolved promptly.
• Maintain accurate, up‑to‑date records of all maintenance activities and complete relevant administrative tasks.
• Enhance the appearance of units, facilities and common areas through decorating and improvement projects.
• Conduct pre‑arrival checks on units to identify any defects or issues that may have occurred during guest stays.
• Respond to emergency maintenance requests promptly, ensuring all issues are resolved swiftly and efficiently.

Skills and Experience

• Good working knowledge and experience in at least one trade.
• Ability to take ownership of customer problems and provide effective solutions.
• Excellent communication skills, with the ability to express oneself clearly and listen attentively to others.
• Previous health and safety experience with a minimum Level One certification.
• Proven experience in a similar maintenance role.
• Strong general maintenance skills.
• Ability to multitask and work well under pressure.
• Self‑motivated and able to work independently as well as part of a team.
• Positive and can‑do attitude, with a passion for delivering exceptional service.

This role requires a five‑day workweek, including weekends and Bank Holidays, on a shift/rota basis. Own transport is required due to the resort location.

Benefits

• Participation in the resort privilege program, providing access to exclusive employee discounts throughout Europe.
• Opportunity to earn referral bonuses through the referral program.
• Generous holiday entitlement, allowing you to recharge and enjoy quality time with loved ones.
• Access to the Employee Assistance Program (EAP), providing confidential support and guidance.
• Free parking, ensuring convenience and ease during your workday.
• Utilisation of modern leisure facilities, promoting a healthy work‑life balance.
• Uniform provided, ensuring a professional and polished appearance.
• Phenomenal training opportunities, enabling continuous development and skill enhancement.
• Perks at Work Membership, granting access to discounts on various products and services.

At Thurnham Hall, we are committed to fostering diversity and inclusion in the workplace. We warmly welcome applicants from all backgrounds and abilities, and we are dedicated to providing reasonable accommodations and adjustments to individuals with disabilities throughout the recruitment process.

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