General Maintenance Operative
London NW1 6AA
Engineer a brighter future.
We are looking for a reliable and skilled General Maintenance Operative to support the delivery of high-quality technical services and ensure operational excellence. This is a key role responsible for maintaining client equipment, supporting safe working practices, and responding to technical issues as they arise.
Join our team and play a key role in delivering excellence and innovation in Hard FM and Technical Facilities Services.
As a General Maintenance Operative you’ll:
- Respond to technical issues and support emergency escalation procedures, including out-of-hours when required
- Carry out planned and reactive maintenance, diagnose faults, and complete repairs within technical capability
- Ensure all work is completed safely using approved systems such as RAMS and LOTO, and in line with company and industry standards
- Assist with prioritising work orders and liaise with the Helpdesk and end users to ensure efficient service delivery
- Carry out like-for-like replacements and minor installation works, while monitoring system performance and escalating issues where necessary
- Build and maintain strong relationships with clients, subcontractors, and internal teams
- Report progress and highlight issues to the Senior Day Shift Technician
- Comply with all Health, Safety, Environmental, and regulatory requirements
- Maintain accurate records of work completed, including time, materials, and relevant details
- Complete required training and contribute to continuous improvement initiatives
What we’re looking for:
- NVQ Level 2 (or equivalent) in a relevant discipline (e.g. mechanical maintenance or water hygiene)
- G3 qualification desirable
- Around 2 years of relevant experience in a similar facilities management environment is desirable
- Knowledge of engineering compliance and best practice
- Ability to work independently and manage workload effectively
- IT skills, including Microsoft Office and maintenance systems
- Understanding of Helpdesk processes
- Good communication skills
Why Sodexo?
Working with Sodexo is more than a job; it’s a chance to be part of something greater.
Belong in a company and team that values you for you.
Act with purpose and have an impact through your everyday actions.
Thrive in your own way.
We also offer a range of perks, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering wellbeing support
- An extensive Employee Assistance Programme to help with everyday issues or life’s larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
- Access to a 24‑hour virtual GP Service
- Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
- Save for your future by becoming a member of the Pension Plan
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
- Sodexo UK and Ireland’s enhanced benefits and leave policies
Ready to be part of something greater?
We are committed to being an inclusive employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability Network, SoTogether, Generations and Origins.
We are a Disability Confident Leader employer. We’re committed to changing attitudes toward disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
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