Our client is a well‑established professional services firm, seeking an Operations Coordinator to join their Exeter office. This is a pivotal role supporting day‑to‑day business operations, acting as a central coordination point across teams and ensuring smooth workflow, strong client communication, and high levels of organisational efficiency. The role would suit a highly organised, proactive individual who thrives in a fast‑paced, collaborative environment.
The Role
You will play a key role in ensuring the smooth running of daily operations, acting as a central point of contact for internal teams and client communications. You will support workflow coordination, maintain structure across processes, and help ensure deadlines and service standards are consistently met.
Key responsibilities
- Act as the first point of contact for client communications, ensuring all enquiries are handled promptly and professionally
- Coordinate internal workflows and support the wider team with operational organisation
- Prepare documentation and support the flow of information across departments
- Anticipate operational and client needs and take proactive action where required
- Support deadline management across teams including accountants and managers
- Maintain accurate records and ensure strong organisation of client information and documentation
- Work closely with delivery teams and senior staff to support efficient service delivery
- Support and manage administrative support functions within the team
- Drive improvements in processes and support system and workflow optimisation
About You
- Highly organised with strong attention to detail
- Proactive, self‑motivated, and comfortable taking ownership
- Strong communication skills with a professional and confident manner
- Able to remain calm and effective under pressure
- Comfortable working across multiple teams and managing competing priorities
- Strong IT skills, including Microsoft Office 365
- Experience with systems such as Xero or CCH is beneficial but not essential
- Previous experience in operations, administration, or coordination roles preferred
#J-18808-Ljbffr…