Import Operator

Position: Import Operator – Air FreightLocation: BradfordSalary: £30k – £34k DOE

Job Overview

• Manage import air freight shipments from quotation through to final delivery
• Coordinate shipments with overseas agents, airlines, carriers, and customers
• Prepare quotations, customs documentation, arrival notices, and invoices
• Monitor shipments and provide regular customer updates throughout the process
• Arrange customs clearance and ensure all documentation is compliant
• Verify supplier invoices and resolve any shipment or operational issues
• Build strong relationships with customers, suppliers, and overseas partners
• Support business growth by identifying additional freight opportunities
• Work collaboratively within the operations team and assist other departments when required

Job Requirements

• Previous experience within freight forwarding or import air freight operations is preferred
• Understanding of import procedures, customs requirements, and freight documentation
• Strong customer service and communication skills
• Ability to negotiate effectively with suppliers and carriers
• Comfortable working within a fast-paced operational environment

Salary & Benefits

• £30k – £34k dependent on experience
• Monday – Friday, 09:00 – 17:30
• 25 days holiday plus bank holidays
• Company bonus scheme
• Pension scheme
• Training provided on internal systems and operational processes
• Opportunities for career development within freight forwarding operations
• Supportive team environment

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