Position Summary
We are currently recruiting for a Service Coordinator to work in our head office, in Heanor, Derbyshire. This is a superb opportunity for a Service Coordinator to join the business. The business is looking for a driven and motivated coordinator to support the team through these exciting times.
Responsibilities
- Efficiently manage our service contracts and coordinate our engineers.
- Handle both internal and external inquiries related to service packages.
- Create and control orders and administrate the subsequent works.
- Provide essential assistance in logistical planning and product delivery.
- Provide quotes to clients as required, with support from the technical team.
- Access and manage client web portals.
- Work on the company’s bespoke programmes (Training Provided).
Qualifications
- Prior experience in coordination or a similar role is advantageous.
- Confident communicating via telephone, face‑to‑face, and email.
- Competent in using a computer for work.
- Experience working in a fast‑paced environment.
- Resilient and tenacious in approach to work.
- Capability to deal with a variety of customers from different industries.
Benefits
- 25 days holiday plus bank holidays.
- Private healthcare.
- Superb support network from the Line Manager and Supervisor.
- Death in Service.
- Outstanding employee assistance programme.
EEO Statement
Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws.
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