Support Worker in Epsom

Location: Epsom and Ewell, Reigate and Banstead

Salary: £13.50 – £14.50 per hour

Hours: Full Time and Part Time available

Benefits of Working for Us

We believe great care starts with supporting our staff. When you join us, you’re not just taking a job — you’re becoming part of a team that genuinely values you.

A Role That Makes a Difference

• Make a real impact supporting people with learning disabilities and mental health needs
• Help individuals build independence, confidence, and meaningful lives
• Be part of positive, person-centred outcomes every day

Supportive Team & Culture

• Friendly, approachable management team who listen and support you
• Regular check‑ins and open communication
• A team environment where you are respected and valued

Training & Development

• Full induction and ongoing training provided
• Opportunities to develop skills in areas such as positive behaviour support, mental health, and clinical tasks
• Support to gain recognised qualifications in Health & Social Care
• Clear opportunities to progress within the company
• Development into senior or specialist roles
• We promote from within wherever possible

Flexible Working

• Flexible shifts to support a healthy work‑life balance
• Opportunities for full‑time, part‑time, or bank work

Competitive Pay & Rewards

• Competitive hourly rates
• Paid training and development
• Holiday pay and pension contributions
• We care about your wellbeing as much as the people you support
• Supportive environment where you can speak up
• A role where you feel valued, not just another number
• Work in a role where independence and empowerment are at the heart of everything
• Be part of a service that prioritises dignity, respect, and quality care

Key Responsibilities

• Support individuals to develop independent living skills (e.g. cooking, budgeting, personal care, travel training)
• Promote choice, control, and decision‑making in all aspects of daily life
• Provide emotional support and encouragement to maintain positive mental health and wellbeing
• Support individuals to access the community, education, employment, and social opportunities
• Assist with personal care where required, in a respectful and dignified manner
• Support with medication in line with training and policies
• Follow and implement person‑centred support plans and risk assessments
• Use positive behaviour support (PBS) approaches where needed
• Build trusting, professional relationships while maintaining appropriate boundaries
• Monitor and report changes in behaviour, mood, or wellbeing
• Maintain accurate, timely, and clear records
• Work collaboratively with families, healthcare professionals, and other agencies
• Safeguard individuals and report any concerns in line with procedures

Skills & Experience

Essential:

• A genuine passion for supporting people with learning disabilities and/or mental health needs
• Ability to promote independence rather than create reliance
• Good communication and listening skills
• Calm, patient, and empathetic approach
• Ability to work independently and as part of a team

Desirable:

• Experience supporting individuals with learning disabilities and/or mental health conditions
• Understanding of positive behaviour support (PBS)
• Knowledge of safeguarding and person‑centred care
• Relevant qualification in Health & Social Care (Level 2 or 3)

Location Repetition

Location: Epsom and Ewell, Reigate and Banstead

Salary: £13.50 – £14.50 per hour

Hours: Full Time and Part Time available

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