Salary: £14.12 per hour + Benefits
Luton
About
At Airparks, we’re creating a workplace where everyone can thrive, build their careers and reach their limitless potential. We’re leading the way in changing the shape of airport parking by providing a service that customers can trust.
The Role
By joining our team you’ll:
- Be the face of Airparks at the forefront of our daily parking operations
- Welcome customers as they arrive on site, ensuring they receive a friendly and efficient check in service
- Assist customers and direct them to available spaces, minimising disruption to their travel
- Safely and efficiently move customer vehicles from our customer arrivals area to our secure parking facilities on site
- Return vehicles to the customer collection area, perfectly timed for when they return from their trip
- Have a direct, positive impact on the overall customer experience
- Operate in all weather conditions, covering long distances on foot while working on site
- Demonstrate trust, teamwork, responsibility, and a customer-first mindset in everything you do
What you can bring to our team
- The ability to think on your feet and make great decisions in an operational environment
- Excellent customer service skills, you work with a positive, customer-first attitude
- Flexibility and adaptability with the ability to work under pressure
- A collaborative mindset, you look out for your team members and help them when needed
- High attention to detail and proactive problem solving
- Commitment to living our values
Everyone’s career path is individual and different, so this is just a guide. If your experience doesn’t precisely match this, you’re encouraged to apply so that we can discover your unique talents!
Hours
Airparks operate 24 hours a day, 7 days a week, and this role is ideal for candidates who are comfortable working a variety of shift patterns across days, nights and weekends.
How We Hire For This Role
- A call with a member of our hiring team
- On site interview
Cultivating a diverse and inclusive culture is paramount for us.
Recognising we are all different, if for whatever reason you need us to adapt the process, please get in touch via recruitment@holidayextras.com.
Please note: this role is not eligible for UK skilled worker visa sponsorship, so we can only consider applicants who already have the right to work in the UK.
Benefits
Why choose Airparks?
Our Mission is to provide Holiday Extras with car parking supply that delivers a world class trip experience through an engaged team and leading technology. We will always deliver high quality, secure, competitively priced off airport parking products by investing in a customer focused team and being supported by market leading technology.
At Airparks, we’re creating a workplace where everyone can thrive, build their careers and reach their limitless potential. As a Sunday Times Best Place to Work 2025, we’re proud to offer a world of benefits designed to enhance your lifestyle and well-being. By joining our team, you’ll feel supported and rewarded every day.
- Time is precious: Holiday entitlement is 20 days which runs from April 1st until March 31st
- Road to well-being: Access to Gym Discounts, Private Dental Insurance and Private Medical Insurance (after 4 years)
- Celebrate success together: Enjoy a Profit Share Bonus and a pension scheme with Aviva
- Good for the soul: Join our Social Club for 25% off any ticket or event in the UK, Discounts on the latest tech, or give back to your community with our Volunteering Scheme.
- Plan ahead: Income protection, Critical illness cover and Life assurance
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