Student Support Assistant

Company: Protocol Education Ltd
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Job Description:

A large and inclusive secondary school in Ashington, Northumberland is looking for a patient and proactive Student Support Assistant to join the team.

This is a school with a strong focus on pastoral care, where supporting students as individuals is just as important as academic progress. Staff work closely together to create a consistent, supportive environment where students feel safe, understood, and ready to learn.

If you’re someone who enjoys building relationships and helping young people navigate challenges, this is a rewarding role where you’ll see your impact every day.

The Role

As a Student Support Assistant, you will:

  • Provide 1:1 and small group support to students across KS3 and KS4
  • Support students with a range of needs, including SEND and SEMH
  • Help students stay focused, engaged, and ready to learn
  • Provide pastoral support and act as a consistent, trusted adult
  • Work alongside teachers and pastoral staff to support student progress
  • Help manage behaviour in a calm and supportive way

You’ll be a key figure in helping students feel settled, supported, and able to succeed.

What This School Is Like

Staff working here benefit from:

  • A strong focus on student wellbeing and pastoral support
  • Clear routines and consistent behaviour systems
  • Supportive and approachable leadership
  • A collaborative and welcoming staff team
  • A community-driven environment

It’s a school where relationships come first and where support staff play a vital role.

Who This Role Suits

This role is ideal for:

  • Graduates considering careers in education, pastoral work, or psychology
  • Individuals with experience in care, youth work, or mentoring
  • Patient, empathetic individuals who can build trust
  • People who are calm, resilient, and consistent
  • Strong communicators who enjoy working with young people

No prior school experience is required. If you’ve got the right attitude and approach, you’ll be supported to succeed.

Pay & Benefits

  • £92.63 – £110.18 per day (PAYE only)
  • Weekly pay
  • Immediate start
  • Opportunities for long-term or permanent roles
  • Ongoing support from a dedicated consultant

All applicants will require the appropriate qualifications and training for this role.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance Keeping Children Safe in Education; this may also include an online search as part of our due diligence on shortlisted applicants. We offer safeguarding and Prevent Duty training to all workers.

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Posted: June 4th, 2026