Summary of Role
The Project Worker role is designed for someone who has a passion for working face to face with young people with extremely complex needs who often can’t access mainstream housing and homeless services.
To provide high-quality, person-centred support to vulnerable young people aged 16–25 experiencing homelessness or at risk of homelessness, including those with complex and multiple needs such as substance misuse, mental health challenges, offending behaviours, trauma histories, and high dependency support requirements.
You will be the first point of contact with services and support young people on a one-to-one basis, tailoring the support to their individual needs. By being a continued single point of contact you will support them in their recovery to find employment, undertake training, cultivate positive social circles and develop the necessary skills to maintain accommodation and independence, ultimately avoiding a return to homelessness.
The project worker will deliver intensive housing-related support across emergency accommodation, short-term supported accommodation, and tenancy sustainment services, empowering young people to develop independent living skills, improve wellbeing, reduce risk, and achieve positive long-term outcomes.
You will be based in a 24/7 support service working on a rota basis – this includes evening and weekends as required. The role will require some bank holiday working too.
Other Duties
As a team, we are committed to supporting each other and to professionally represent Roundabout to external agencies, building good links and promote the service across Rotherham.
To take responsibility to keep skills and knowledge up to date by attending relevant training to enhance skills and practice.
Understanding of equal opportunities, diversity and inclusion.
Provide Out-of-Hours Community Support (Telephone-Based) support to young people living in the community in Sheffield outside standard working hours, offering guidance, reassurance, and practical problem-solving advice.
Professional Standards
- Demonstrate strong safeguarding knowledge and competence
- Adhere and comply with organisational policies
- Maintain high standards of hygiene, cleanliness, and environmental safety
- Communicate effectively with the team and to professional partners/providers
- Uphold professional boundaries, integrity, and ethical practice
- Engage in reflective practice and contribute to service development
Person Specification – Specific Knowledge, Experience & Skills
- Transferable skills and/or understanding of complex young people facing homelessness/rough sleeping or a similar client group
- Ability to work as part of a team and on own initiative, supporting colleagues where necessary and building positive working relationships with external providers
- Knowledge of the safeguarding process, in relation to working with vulnerable/complex young people
- Experience of advocating on behalf of clients, challenging external services where necessary to meet the needs of young people
- Experience of undertaking accurate and thorough risk assessments and addressing safety concerns through mitigating identified risks
- Ability to motivate and enable young people to achieve their goals and aspirations working in a strength-based approach
- Promote a creative and flexible way of working to ensure the service is accessible for complex young people
- Excellent IT skills, including a working knowledge of database recording systems and the ability to maintain appropriate records and monitoring systems, including tailored support plans
- Ability to work directly with young people in a residential setting and in the community, face to face, to engage complex young people in supporting them to achieve their identified goals
- Ability to work directly with complex young people in the community, supporting their wellbeing and managing the H&S of dispersed properties in the community
- Ability to build effective partnerships relating to supporting young people and contribute to Multi-Agency Meetings
Personal Attributes
- Demonstrating a positive approach and understanding of a range of lifestyle choices and addressing this in a strength-based approach
- Ability to be emotionally resilient, adapting in the face of challenging circumstances from vulnerable / complex young people
- Act as a reflective practitioner to take responsibility for sharing skills and knowledge to improve the service and support for young people
- Proficiency in both spoken and written communication with a wide range of audience
- Commitment to equality and diversity in the workplace
- Desire to fully commit and contribute to Roundabout’s vision, values and objectives
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