Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the #1 e‑scooter service in Europe, operating in 100 cities and towns with over 250 million rides to date. We are now looking for a Shift Supervisor who will lead our team of Fleet Specialists in London.
YOUR MISSION AT VOI
As a Shift‑Lead, you manage a team of Fleet Specialists. You will divide your time between performing tasks in‑field (80%) and managerial duties (hiring, training, performance follow‑ups of the team) (20%).
- Vehicle Utilization – You are out on the streets, collecting and deploying our scooters with a hands‑on mentality.
- Navigating Logistics – Aid in receiving, packing, and deploying new vehicles.
- Managing your team – Create shift plans, cultivate team performance, and proactively enhance processes when unmet expectations are met. Supervise your team’s activities, ensuring tasks are conducted efficiently and safely.
- Upholding Quality Standards – Collaborate with your team to identify and rectify damaged or misplaced vehicles, ensuring tidy parking spots and restoring fallen vehicles.
- Cultivating Talent – Interview, train, and nurture Fleet Specialists to ensure year‑round operational success, aligned with performance targets.
- Synergistic Planning – Collaborate with managers to optimize work schedules, ensuring efficient shift planning and execution.
WHAT YOU NEED TO EMBARK
We are looking for a pragmatic and responsible team‑player who can fulfill tasks, solve problems independently, and work as a part of a team to find new solutions and reach set goals.
- 2+ years of previous work experience.
- Experience managing a team of people.
- A Full UK Driving Licence with a maximum of 6 points for minor offences and no major offences, meeting the requirements for our e‑Van insurance (you may be required to drive one of our e‑Vans occasionally).
- General understanding of digital work tools (MS‑Office, G‑Suite).
JOB CONDITIONS
- Working days: 5 out of 7.
- Working hours: Middle Shift.
- Working days: Weekly rotation (some weekends may be required).
- Contract type: 6 months fixed‑term.
WHY VOI?
- Join Europe’s #1 micromobility company and one of the fastest growing scale‑ups.
- Have a direct impact on our continued success and the development of the micromobility industry in the UK region.
- Work with inspiring, motivated and fun colleagues towards a common goal.
- Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution.
Alternative job titles: Shift Supervisor, Drivers Supervisor, Route Supervisor, Fleet Supervisor, Drivers Leader, Drivers Coordinator.
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