At Phoenix Hospital Chelmsford, we take great pride in delivering outstanding patient care and in supporting the people who make it possible. Our Ward & Outpatient services are built on teamwork, compassion, and a commitment to excellence, ensuring every patient receives a positive and reassuring experience.
We are always keen to welcome dedicated and caring Ward & Outpatient Healthcare Assistants who share our values and are passionate about supporting patients throughout their healthcare journey. If you enjoy working in a fast-paced, patient-focused environment, thrive as part of a team, and want to develop your skills within an industry-leading healthcare facility, then Phoenix Hospital Chelmsford could be the perfect fit for you.
Reporting to the Ward & Outpatients Manager, the successful Healthcare Assistant will undertake the following roles and responsibilities:
- Support Registered Nurses in the implementation of an agreed plan of care with the patient.
- Help promote and maintain a caring, supportive environment focused on meeting the needs of the patient/relatives/carer, working collaboratively with other departments to achieve this.
- Look after the physical comfort of patients, for example helping them with activities of daily living.
- Take basic observations such as blood pressure and temperature, height and weight, utilising the early warning score system as per hospital policy and escalating appropriately to the trained nurse.
- Listen and talk to patients, helping them to feel supported and safe.
- Assist with keeping the department clean and tidy, cleaning of equipment, adhering to infection prevention and control policy and hospital procedures at all times.
- Keep supplies and equipment in order, assisting in the maintenance of stock levels.
- Maintain contemporaneous patient records including patient pathways and the relevant IT reporting systems are up-to-date and accurate ensuring countersigned by a trained nurse.
- Chaperone when required.
- Participate in basic wound care management as required.
- Deal with any patient/relative complaints at the time if possible, however escalating to appropriate member of staff if need be.
Qualifications
- Minimum GCSE education or equivalent
- NVQ Level 2/3 in Health & Social Care or equivalent preferred.
Experience
- Ability to learn and develop
- Ward and/or Outpatient healthcare experience in a hospital environment
Skills
- Caring, patient and customer focused
- Basic computer skills
- Experience in the private sector
- Competence in the following areas: phlebotomy, venepuncture and undertaking ECGs.
- Enthusiasm for cross functional working within different departments.
About the Hospital
Phoenix Hospital Chelmsford is a patient-focused hospital in Essex, providing exceptional care with fully equipped operating theatres, day case rooms, consulting suites, and a wide range of outpatient services, including paediatrics, MRI, and health screening.
Phoenix Hospital Group has 6 sites encompassing 2 London outpatient centres: 9 Harley Street and 25 Harley Street, and 4 hospitals: Weymouth Street Hospital (London), Phoenix Hospital Chelmsford (Essex), One Hatfield Hospital (Hertfordshire) and One Ashford Hospital (Kent).
Phoenix Hospital Chelmsford is within easy reach of the centre of Chelmsford and is a 2 minute drive from the A12. Ample free parking is provided on site.
Our Recruitment Process
At Phoenix Hospital Chelmsford we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and we are proud to be an equal opportunities employer.
Phoenix Hospital Chelmsford is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff are expected to share this commitment. The successful candidate will be required to undergo an enhanced DBS check and provide satisfactory references. They will also be subject to proof of eligibility to work in the UK.
Phoenix Hospital Group are not engaging with recruitment agencies for any roles. All applications must be submitted via our website. Any adverts posted on job boards by us will automatically take you to our website when you apply.
Phoenix Hospital Chelmsford reserves the right to remove job adverts before the closing date.
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