Better places, thriving communities.
Relief Security Officer – DWP Contract (North East)
Day shifts | Mon – Fri | occasional Sat cover
£12.71 per hour
Covering Sunderland, Durham, Gateshead, Jarrow, Peterlee, Seaham & South Shields
Full UK Driving Licence & Access to Your Own Vehicle Essential
Join a Team That Makes a Real Difference
At Mitie, we’re looking for professional and motivated individuals to join our growing security team supporting the Department for Work and Pensions (DWP). This is an exciting opportunity to work on a high‑profile government contract where your role will help protect people, property and essential public services across the region. If you’re someone who enjoys variety, takes pride in delivering excellent service, and can stay calm under pressure, we’d love to hear from you.
About The Role
As a Relief Security Officer, you’ll provide support across multiple DWP sites within the region, helping to maintain a safe, secure and welcoming environment for staff and visitors. This is a varied and rewarding role where no two days are the same. Flexibility and reliability are essential, as you’ll be covering sites across different locations when needed.
What We’re Looking For
- Previous security experience
- Valid SIA Licence (Door Supervisor Licence preferred)
- Valid Full UK driving licence
- Access to your own vehicle is essential
- Flexible and reliable approach to travelling across multiple sites
- Strong communication and customer service skills
- Ability to remain calm and professional under pressure
- Good attention to detail and ability to work independently
What You’ll Be Doing
- Maintaining a safe and secure environment for DWP staff, visitors and property
- Conducting regular patrols and identifying potential risks or security threats
- Responding professionally to incidents, emergencies and suspicious activity
- Supporting staff and visitors with any security‑related matters
- Completing detailed incident reports and maintaining accurate records
- Liaising with emergency services and external agencies when required
- Carrying out routine security checks and ensuring site procedures are followed
- Remaining alert and proactive to prevent disruption, loss or damage
Security & Health & Safety Responsibilities
- Reporting any Health & Safety hazards or concerns immediately
- Staying vigilant and responding appropriately to changes within the environment
- Using initiative and remaining professional during challenging situations
- Maintaining high standards of conduct and customer service at all times
- Following Mitie and DWP policies, procedures and regulations
- Contacting emergency services and the Communication Centre when required
Equal Opportunity
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .
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