Who We Are
At Metropolitan Gaming, we don’t just offer jobs—we create experiences. Whether it’s the electric buzz of our city casinos or the slick precision of our online platform, we’re the heartbeat of high-end gaming. From the iconic Empire Casino in Leicester Square to the luxury of Metropolitan Mayfair, our ten venues across the UK and Egypt are made for those who live life full throttle.
Benefits
We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, regular training and development, and to be part of an exciting high-performance team. On top of our competitive salary, here are some of the benefits we offer:
- 50% off food and beverages in all our UK venues
- Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
- Company Sick Pay
- Company Pension
- Life Assurance
- Refer a friend incentive
- Employee health and wellbeing services
- Virtual GP Services
- Season Ticket Loans
- Employee assistance program: A confidential helpline providing 24/7 advice and counselling
- Cycle to work scheme
What We Are Looking For
We are looking for experienced Poker Dealers to join our fantastic team. The ideal candidate has previous experience working as a Poker dealer, the ability to host live tables, and a strong awareness of compliance and social responsibilities. All dealers will be required to be skilled in executing No Limit Texas Hold’em cash games and tournaments. Omaha, Mixed and Dealers Choice games may also be required upon completion of further training.
Main Responsibilities
- Deal cards accurately and efficiently according to poker game rules (e.g., Texas Hold’em, Omaha).
- Manage the pot: collect and distribute bets, handle chips, and ensure correct payouts.
- Maintain game integrity by enforcing house rules and monitoring player behaviour.
- Provide guest service: interact professionally with players, answer questions, and create a welcoming table atmosphere.
- Communicate clearly with players and floor supervisors regarding game issues, disputes, or irregularities.
- Handle money and chips responsibly, ensuring accurate transactions and security at all times.
- Follow all gaming regulations, casino policies, and safer gaming procedures.
- Immediately report any concerns regarding the security of the games to a poker supervisor or manager.
- Report all incidents regarded as suspicious as defined by the AML training.
Service Behaviours
- On It: Demonstrates responsiveness and initiative by anticipating guest and operational needs, ensuring prompt and effective service delivery.
- Upbeat and Positive Attitude: Maintains a professional, enthusiastic, and solution-oriented demeanor that fosters a welcoming and energetic environment.
- Be Nice: Treats guests, team members, and stakeholders with courtesy, respect, and professionalism in all interactions.
- Open and Close: Engages openly and warmly at the start of every interaction and ensures each conversation or service exchange concludes with clarity, courtesy, and appreciation.
You must be aged 18 or above and have the right to work in the UK. This position requires working nights, evenings, weekends and shifts that coincide with a 24/7 trading week, so individuals should be flexible in their scheduling. Dealers will spend a large portion of their shift on their feet working directly with the public.
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