Overview
Rainbow Trust Children’s Charity is seeking a Family Support Worker to work full‑time (35 hours) on the Kentown Team. The role involves delivering high‑quality emotional, social and practical support to families where a child or young person is facing a life‑threatening or terminal illness. The position reports to the Family Support Manager and works in partnership with health, education and social care professionals. The role is based in East Lancashire.
Responsibilities
Provide needs‑led support to families, including bereavement assistance and practical help during illness and treatment. Build supportive relationships, manage child protection and information sharing, maintain accurate records, and collaborate with the team and volunteers. Contribute to fundraising activities by writing case studies and family updates. Work within established guidelines and promote diversity and inclusion.
Qualifications and Experience
- Experienced child health, education or social care professional; community experience and recognised qualifications in these fields are welcomed.
- Warm, inclusive approach with a focus on achieving goals efficiently.
- Practised in child protection, information sharing and data protection regulations.
- Strong attention to accuracy, fast‑paced working environment, and confident IT skills (MS Office).
- Effective communicator who collaborates with the team and volunteers; supports fundraising with written updates.
- Knowledge of diversity issues affecting children, young people and families.
Additional requirements: flexible working, full current driver’s licence, enhanced DBS disclosure.
Benefits
- Salary: £24,000 pa plus company car.
- 25 days annual leave plus public holidays (increasing to 30 days after 11 years).
- Reward scheme and pension.
- Flexible working hours.
- Employee Assistance Programme with 24/7 helpline.
- Company car for front‑line care posts.
- Time off in lieu.
- Access to Blue Light Card Scheme and other rewards.
- Bike to work, season ticket loan and payroll giving schemes.
- Recruitment bonus scheme.
- Family‑friendly policies and cross‑organisational wellbeing group.
- Pension contribution: 5% of salary from the charity with at least 3% employee contribution.
- Option to buy/sell annual leave, additional leave for birthday, wedding, and Christmas shopping.
- Robust training and development programmes.
Equal Opportunities
Rainbow Trust is an equal opportunities employer and welcomes applications from all backgrounds.
Closing date: 15 April 2026.
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