About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.
About the location
Set in a restored 18th‑century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you’re visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop‑ups and event spaces with sustainable innovations throughout.
About the Role
We’re seeking a friendly, motivated, and service‑focused In‑Room Dining Server to join our team on a permanent basis. In this role, you will deliver exceptional in‑room dining experiences, ensuring guests receive prompt, professional, and discreet service in the comfort of their rooms or suites. You will embody our standards of courtesy, efficiency, and attention to detail while contributing to a seamless luxury hospitality environment.
What You Will Do
- Deliver in‑room dining orders promptly, ensuring impeccable presentation and accuracy
- Greet guests warmly and provide attentive, personalised service throughout their experience
- Set up trays and trolleys to brand standards, maintaining a polished and organised appearance
- Respond to guest requests and enquiries with professionalism and efficiency
- Maintain cleanliness and organisation in the in‑room dining preparation and service areas
- Communicate effectively with the kitchen and wider hotel teams to guarantee smooth service flow
- Assist with stock rotation, equipment care, and daily operational checklists
- Ensure accurate billing for all orders and follow correct payment procedures
- Uphold all health, safety, and hygiene protocols at all times
What You’ll Bring
- Previous experience in hospitality or food & beverage service is desirable but not essential
- A warm, courteous, and polished approach to guest service
- Strong communication skills and a positive, team‑oriented attitude
- Ability to multitask, work efficiently, and stay calm under pressure
- High attention to detail with a commitment to delivering luxury standards
- Flexibility to work mornings, evenings, weekends, and public holidays
- Physical stamina to stand for extended periods and carry trays or trolleys
Benefits
- Free Shuttle Bus transport from local towns/stations to the hotel (Fleet, Church Crookham, and Elvetham Heath)
- Employee travel programme
- BUPA dental healthcare
- Excellent Training and Career Development opportunities
- 28 days holiday per annum including bank holidays (increasing with length of service)
- Group Personal Pension Plan after three months’ service
- Opportunities to build a successful career with global potential
- Access to Wagestream – a salary advance benefit
- WeCare Employee Wellbeing Platform
- Uniform provided and free meals on duty
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