Team Member FoH

About You

We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey. Our people are at the heart of what we do:

• You will be the face and point of contact for all our customers to see, ensuring their experience is a great one
• A bubbly disposition with a willingness to go the extra mile for our customers.
• Previous background in a similar restaurant environment
• Welcoming and greeting all customers that visit or contact our restaurant for reservations and booking.
• Ensuring you are up to date with product knowledge of all our dishes.
• Promoting our menus to maximize sales opportunities.
• Maintaining a safe environment for all our customers including health & safety, hygiene controls and allergens intolerances.
• You will complete all training to be fully aware how to maintain a safe environment for our Team & Guests.
• You will have a strong knowledge of all our products to be able to deliver highest standard of service to the guests.
• You will be on the lookout to upsell to increase sales and drive repeat business.
• You will be part of the YO! Team, a real team player who enjoys supporting the rest of your team in the running and serving customers with a smile.
• You will keep yourself well informed of what’s going on and what’s new to YO! by regularly checking YO! 360, attending Team Meetings and interacting with Team Briefs.
• You will work as a team aiming to deliver an exceptional guest experience across each & every shift.
• You will be aware of how you can contribute to the success of your restaurant and its profitability.
• You will be committed to the safety of our Team & Guests within the restaurant.
• You will complete all cleaning tasks in a timely manner as prescribed in Trail app.

We’re proud to offer:

• Fantastic working hours
• Free YO! food – What’s your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu
• Grow with YO!- we will pay for you to achieve professional qualifications (up to Degree level) whilst you work
• Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24/7 Employee Assistance Line
• Discounted gym membership, cinema tickets, dining out and retail offers are all available by accessing our reward platform
• 50% off your food every time you dine with us for you and 3 friends
• Award-winning sustainability initiatives – We’re committed to delivering progress against 9 UN sustainability goals, just some of the actions we’ve already taken include: 100% of all Salmon sourced from certified sustainable sources, Zero use of Species classed as MCS “Fish to Avoid”
• 1/3 rd of our Restaurant menu is plant-led and we are proud member of the Global Tuna Alliance
• Free trip to Japan! – our Annual Awards ceremony celebrates your success – with the winners being awarded a trip to Japan
• Job security – Joining an award-winning, globally expanding business gives you the opportunity to grow your career alongside us

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