First Response Technician

First Response Technician – Muller Manchester

We are currently recruiting for a First Response Technician at Muller Manchester to provide quick response and technical support to optimise value creation, working within the Muller values and standards whilst striving to continuously improve.

Contract: Full Time/Permanent

Shift Pattern: 4 on 4 off Days and Nights (7am–7pm/7pm–7am)

Location: Manchester

Responsibilities

• High level problem solving capability and facilitation skills
• Constant recognition that the value creation is “level 1” – First line support primary purpose is to support the front line teams
• Coaching front line team members, enabling them to solve problems
• Uses PDCA techniques to follow problems through to “100 year fix” in real time
• Working closely as ONE TEAM with Rapid Response Engineers
• Immediate “go, look, see” the issue by visiting the workstation when called upon
• Maintenance excellence / Asset care
• Works on active OE projects continuously
• Looks for “waste” in everything that we do
• Actively seeks out improvement opportunities within the workplace and converts to own OE projects
• Owns and delivers OE initiatives and is recognised for these
• Utilises opportunities to improve the way we do things
• Collaboratively works with other team members to improve our business
• Can demonstrate OE contribution through PDP process
• Aware of how current performance impacts the bottom line
• Health and safety of self and others
• Ability to deliver on the job training (show and tell) to new colleagues

Key skills and experience

• Previous food manufacturing experience
• Technical acumen / qualification

Compensation and Benefits

In return for your contributions to our success, Müller offers a competitive salary package.

We value our people and are proud to offer a wide range of benefits:

• Salary sacrifice Pension scheme with Muller matching up to 8%
• Life Assurance at 2 x your annual salary
• We know it’s important to take time to spend with family and friends, we give you the equivalent of *5 weeks holiday.

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