Department: Front OfficeContract: PermanentPay: £12.72 per hour + fantastic benefitsHours: 15 per week, across 2 daysLocation: Newport, NP18 2LXReference: Req5410Be the Heart of Our Hotel!
Step into the story at Coldra Court Hotel and become one of our legendary Hospitality Heroes! As a Front Office Agent, you’ll be the friendly face and warm welcome that sets the tone for every guest’s stay. If you love making people smile and thrive in a buzzing, supportive team, this is your moment.
What Makes You Our Next Hero?
- You’re calm, professional, and always ready with a smile—no matter how busy it gets.
- You’re passionate about creating memorable guest experiences, from check-in to check-out.
- You juggle tasks with ease, keeping the front desk running smoothly and guests happy.
- You shine in a fast-paced, guest-focused environment and love being part of a team.
What You’ll Do:
- Greet every guest with warmth and genuine hospitality, making them feel right at home.
- Manage check-ins, check-outs, and group arrivals with efficiency and flair.
- Share your knowledge of The Celtic Collection to help guests make the most of their stay.
- Leave a lasting impression—every guest, every time.
Why Join Us?
- Career development from day one—grow your skills and your future.
- Exclusive discounts on dining, stays, and leisure membership.
- Free virtual GP appointments and a 24/7 wellbeing helpline.
- NEST pension scheme and staff social club.
- Regular appreciation events and monthly/year-end awards.
Grow With The Celtic Collection
“I’mequipped, trained, and supported to do my best work.”
“I’mproud to be part of The Celtic Collection and recommend it to others.”
“Iwork in a friendly, inclusive, and positive environment.”
“I’mencouraged to learn, develop, and share my ideas.”
“I’mrecognised and valued for what I do, every day.”
The Celtic Collection is proud to be an equal opportunities employer.
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