Annual salary: up to £25,396.80. Apprentice Planner in Caerphilly. Pay rates: Age 16–18: £8.00 per hour – 40 hours per week (including college time). Age 19–20: £11.06 per hour – 40 hours per week. Age 21+: £12.71 per hour – 40 hours per week.
Celtic Horizons is a partnership between United Welsh Group and Mears Group PLC, delivering repairs, maintenance and improvement services to over 6,800 homes across South Wales.
About the role
As an Apprentice Planner, you will be part of the operational team within the customer service team at our Caerphilly branch.
You will work mainly within customer service, supporting tenants across South Wales. The role includes data analysis, supporting complaints and compliments from tenants and residents, attending meetings and site visits, and arranging social value events with local schools and community groups.
One day a week is allocated for college coursework. Courses are online.
Qualifications
- GCSE in Maths and English graded A–E
- Eager to learn and give 100%
- Great communication skills
- Knowledge of Microsoft Office (Excel, Outlook, Word, etc.)
Benefits
- Laptop and phone supplied
- Industry‑recognised Level 3 Diploma in Business Administration
- 25 days annual leave plus bank holidays
- £250 contribution towards driving lessons
- Annual Mears Fun Day
- Apprenticeship events and reward trips
- Staff perks through Mears Rewards (discounts on groceries up to 10%, holidays, eye‑test vouchers, ShareSave scheme, etc.)
Additional information
You will be paid above the national minimum wage, including normal working hours and college attendance. Apprenticeship duration: approximately 18 months.
Entitlement to work within the UK required. No visa sponsorship offered.
We are a Disability Confident employer and support the Armed Forces Covenant. We promote diversity and inclusion and welcome candidates from diverse backgrounds.
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