Role Summary
Our Merchandise teams work alongside Buying to plan, deliver and trade our product ranges. By reviewing previous seasons’ best‑sellers, keeping an eye on new reactions and constantly reviewing our sales forecasts, it is our Planning teams that make sure we have the right styles at the right time – and in the right amounts.
As a MAA, you will play a key role in this process – using analysis to help decide which markets receive each style and ensuring stores receive the appropriate level of replenishment. You will also run reports to help the team spot new sales trends or identify areas that could benefit from promotional activity, while liaising with suppliers to arrange deliveries into our fulfilment centre.
As you progress, you will have the opportunity to support your team with other insights – whether that’s analysing geographical performance, reviewing a product trial on our website, or monitoring the sizes our styles are selling in.
What You’ll Be Doing
- Accurately allocate new styles and replenishment to our global websites and retail stores
- Review and update allocation quantities based on performance and market profile
- Ensure new stores receive an optimum range
- Manage your department’s inbound stock into our DC, working with suppliers to ensure on‑time and correct delivery
- Work with the BAA to hold regular delivery schedule meetings, keeping everything on track
- Provide accurate reporting on store, style and territory performance – daily, weekly and at key points throughout each season
- Work with the BAA to keep order and reporting systems accurate and up‑to‑date
- Support your Merchandiser and Assistant Merchandiser with ad‑hoc admin as required
What You’ll Need
- First‑rate organisational skills
- Confidence using Microsoft Office, especially Excel & Outlook
- Knowledge of numbers
- A logical approach and a flair for problem solving
- An ability to prioritise workload to meet deadlines
- A flexible style and adaptability to changing priorities
- Great communication skills – both over email and face‑to‑face
The Perks
- Work‑life balance: flexible start and finish times, bring your dog to work
- Wellbeing: Employees Assistance programme, fully equipped free gym and on‑site wellness room (Brick Lane), 50% discount on external gym memberships, private medical insurance
- Employee discount: up to 40% off at all URBN brands
- Community: one paid day to volunteer or fundraise for a charity of your choice
- Travel: cycle‑to‑work scheme, season ticket loan
- Continued development: structured support within the business and ongoing learning and development opportunities
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
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