Food & Beverage Host

Overview

Hyatt Centric Hotel Cambridge, Starman Restaurant & Bar. The Food & Beverage Host is responsible for delivering exceptional dining experiences by providing prompt, attentive, and professional service. This role ensures that all guests feel welcomed, well-taken-care-of, and satisfied throughout their visit while maintaining high standards of hospitality, cleanliness, and product knowledge.

Responsibilities

• Greet guests warmly and create a positive, welcoming atmosphere.
• Take food and beverage orders accurately and professionally.
• Provide menu recommendations and answer product-related questions.
• Serve food and drinks in a timely and efficient manner.
• Anticipate guest needs and respond promptly to requests.
• Handle guest feedback and resolve concerns courteously.
• Set up and clear tables according to service standards.
• Ensure dining areas are clean, organised, and presentable at all times.
• Prepare and maintain service stations, cutlery, glassware, and supplies.
• Follow correct procedures for opening, operating, and closing shifts.
• Process payments and handle cash/card transactions accurately.
• Adhere to all food safety, hygiene, and allergen-awareness procedures.
• Follow responsible alcohol service guidelines.
• Maintain cleanliness standards in line with company and legal requirements.
• Report any hazards, maintenance issues, or incidents to management.
• Work collaboratively with colleagues to ensure smooth service flow.
• Assist in training new team members when required.
• Communicate effectively with kitchen and bar teams to ensure accuracy and speed.

Why Join Edyn

• Be part of a fast-growing, forward-thinking hospitality group
• Work in a design-led, people-first culture
• Opportunities for career progression across Edyn’s European portfolio
• Learning and development support
• Competitive salary and benefits package
• Employee benefits and hotel discounts for Locke and Hyatt brands

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