Receptionist / Administration Assistant

Reference: P8JOB6018 |Specialist area: Administration |Sector: Legal

RoleSummary

Pyramid8aresupportingagrowingfastpacedinbusinessinCastleford.WeareseekingaprofessionalandhighlyorganisedReceptionist/AdministrationAssistanttosupporttheday-to-dayoperationsofourbusiness.Thisisakeyfront-of-houseandadministrativerole,responsiblefordeliveringahigh-qualityservicetoclients,visitors,andcolleagueswhileensuringthesmoothrunningofofficefunctions.Thesuccessfulcandidatewilldemonstrateprofessionalism,accuracy,andconfidentialityatalltimes.

KeyResponsibilities

Reception&Communication

• Actasthefirstpointofcontactforclientsandvisitors,providingawelcomingandprofessionalservice
• Manageincomingcalls,emails,andcorrespondenceefficiently
• Liaisewithclients,thirdparties,management,andcolleaguesacrossthebusiness
• Communicateclearlyandeffectively,bothverballyandinwriting

Administration

• Provideadministrativesupportacrossallareasofthebusiness
• Maintainaccuraterecordsusinginternalsystemsandprocesses
• Prepare,draft,andformatdocumentsasrequired
• Handleconfidentialandsensitiveinformationwithdiscretion
• Supporthealth&safetyresponsibilities
• Deliveratimely,professional,andhigh-qualityserviceatalltimes

ClientRelations

• Communicateeffectivelywithclientsandexternalparties
• Demonstrateempathyandunderstandinginallinteractions
• Buildtrustandinspireconfidencewithclientsandprofessionals

PersonSpecification

• Strongwrittenandverbalcommunicationskills
• Excellentinterpersonalskillswithaprofessionalandempatheticapproach
• Abilitytomanageworkload,prioritisetasks,andmeetdeadlines
• Highattentiontodetail
• Abilitytomultitaskandremaincalmunderpressure
• Self-motivatedwithaproactiveapproachandstrongteamethic
• Flexibleapproachtoworkinghourswhenrequired
• Previousexperienceinasimilaroffice-basedrole
• Abilitytobuildandmaintainstrongworkingrelationships
• Professional,reliable,andadaptable
• Commitmenttoorganisationalvaluesandsuccess

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