Cafe Manager – Victoria & Albert Museum

We are looking for an experienced Cafe Manager to join the Benugo team at the Victoria & Albert Museum.

Set within beautifully preserved Victorian refreshment rooms, our café offers a stunning architectural backdrop. The café is open 7 days a week, serving a vibrant range of hot dishes, fresh salads, sandwiches, indulgent cakes and coffee.

We Offer:

• Rate: £35,000 per annum
• Shifts: 5 days out of 7 / Weekends
• Contract: Full Time / Permanent

About the Cafe Manager Role:

• To supervise, manage and motivate the team
• To make sure that the operation runs smoothly
• To ensure the customers experience is always maintained to the highest standard
• To continuously work towards improving sales and service
• Supporting and managing the performance of the team through ongoing evaluations, listening, training, and mentoring
• Ensuring high levels of Food and Health & Safety are always maintained

The ideal candidate will possess good food and beverage knowledge in addition to outstanding customer service, and leadership skills.

Additional Information

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family‑feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Free tea and coffee at any Benugo location
• A monthly allowance to use at any Benugo location
• Competitive rate
• Life Assurance
• Enhanced maternity and paternity leave pay for when your family is growing
• Company sick leave
• Company annual leave
• Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Perkboxapp) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders

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