Assistant Security Manager

Profit and Asset Protection Assistant Security Manager

Responsible to: Profit and Asset Protection Manager.

Department: Profit and Asset Protection.

Location: Kingsway DC & Bury Head Office.

Key Duties/Responsibilities

• Making sure our people, sites and assets remain secure and protected at all times
• Managing all shift scheduling and resourcing to make sure the right people are in place and teams are running efficiently
• Overseeing the security supervisors to they understand ‘what good looks like’ when managing their teams, completing task rotations, return to work interviews and keeping on top of training
• Driving Security Policies and Standard Operating Procedures to the highest of standards across the site and holding security supervisors accountable, as part of our safety and security culture framework
• Monitor team and individual performance against agreed KPIs, maintaining accurate shift data, escalating issues where necessary, and supporting the Site Security Manager in identifying improvement areas.
• Act as a trusted escalation point, demonstrating professionalism while representing the Profit and Asset Protection function and the JD brand.
• Proactively identify risks relating to security and stock loss, implementing initiatives to mitigate and eliminate them. Review and investigate security incidents to identify trends and root causes.
• Conduct site audits and develop actionable plans, effectively managing stakeholder engagement.
• Ensure all security systems, including CCTV, are operated and maintained in line with current policies and procedures.
• Provide first-line support to supervisors, leading investigations into conduct, grievance, and security incidents, ensuring evidence is gathered and assessed objectively.
• Produce clear, structured investigation reports with well-defined findings and recommendations.
• Liaise with People Relations and the Site Security Manager on complex or sensitive cases, ensuring confidentiality and timely resolution.
• Support the Site Security Manager with ad-hoc responsibilities and provide cover in their absence.

Skills/Experience/Knowledge needed

Essential

• Demonstrable strength and experience in people management, motivating, developing and holding teams to account
• Excellent scheduling and resource management skills
• Available to attend multiple sites when needed
• Strong investigative skills with experience conducting workplace or security investigations, with an ability to remain objective, gather evidence and produce clear findings
• Confident communicator with strong written and verbal communication skills along with ability to use Microsoft packages proficiently
• Technical confidence with managing security equipment

Desirable

• Experience in a distribution, logistics or corporate environment is advantageous

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