Cleaning Supervisor – Mobile North West

Role – Cleaning Supervisor

Duration: Permanent Role

Location: North West, covering Wigan, Warrington, Bolton, Manchester, Winsford, Ellesmere & Liverpool – Mileage Paid

Hours: 40 hrs per week (working 8 hours shifts between 8am-6:30pm, 5 days over 7)

Pay: £13.86ph

Overview

We’re looking for an experienced and proactive Soft Services Supervisor to oversee our catering, domestic, and laundry services across the Northwest. You will play a key role in ensuring our teams deliver excellent customer service, maintain the highest hygiene and cleanliness standards, and comply with all company requirements.

Key Responsibilities

• Provide outstanding customer service and respond promptly to client requests with a professional, “can do” attitude.
• Supervise and support staff to maximise productivity and maintain high service standards.
• Oversee rotas to ensure full staffing coverage and accurate timesheets.
• Manage stock levels, supplier performance, and equipment use.
• Conduct regular audits, performance monitoring, and staff training.
• Ensure compliance with Health & Safety, COSHH, and Infection Control regulations.
• Provide out-of-hours support when required and maintain regular communication with your line manager.

Skills & Experience

• Proven experience in a similar supervisory role within catering, cleaning, or soft services.
• Strong understanding of cleaning standards.
• Confident using IT systems (Word, Excel, PowerPoint).
• Excellent leadership, communication, and customer service skills.
• Experience with auditing, performance management, and training.
• IOSH Managing Safely (preferred).
• Flexible and able to work occasional unsociable hours when required.

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