Place
Heritage, Libraries & Arts
Level 3 Advanced Apprentice Oldham Archives
Ref: 001461
Contract: Fixed Term (2 years)
Salary: £20,740 – £24,296 per annum (dependent on age)
Hours: 36.66 per week
Location: Oldham Archives, Ashcroft Street, OL1 1HY
Closing Date: Monday 290 June 2026
Interview Date: Monday 13 July 2026
Role Overview: We are looking for an enthusiastic and committed apprentice to help us deliver a great service to users of Oldham Archives. You will learn about local heritage and our important collections relating to life in the borough of Oldham. You will assist in the delivery of a customer focused effective, efficient and high‑quality service for all members of the public and you will assist with the security and care of Local Studies & Archives collections.
Key Responsibilities:
- Providing a first point of contact with customers – welcoming visitors and providing information to support their visit.
- To provide services to the public including sales, advice and information.
- To support and assist with public events and group visits.
- To assist customers with the use of digital resources including computers, scanners, photocopiers etc.
- Assisting with heritage enquiries including searching catalogues and databases and retrieving items from storage.
Key Requirements:
- An interest in heritage.
- Ability to use IT applications including Microsoft Office programmes and internet browsers.
- Literacy and numeracy skills (Level 2 or equivalent).
- Good communication skills.
- Team‑working skills.
- Ability to work flexibly to meet the needs of the service, including evenings, weekends and at different locations as required.
- Experience of customer service is desirable.
From the Council: We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, and providing equipment or making changes to the workplace. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and therefore expect all staff and volunteers to share this commitment.
Data and Privacy: For details of how we use your data please see our Privacy Notice – Recruitment and Employment | Oldham Council.
Important Information: Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for a current employee at risk of redundancy, it can be pulled back at any point, up to the post being formally offered to a candidate who is not at risk of redundancy.
Our Benefits Package: At Oldham Council we offer a great benefits package for our employees, which includes the following:
- 25 days annual leave which increases after 5 and 10-years’ service.
- The option to purchase additional annual leave.
- An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions.
- Discounted gym membership with Oldham Active.
- Staff discount scheme for shopping, entertainment, eating‑out, eating‑in, travel, motoring and more.
- Salary sacrifice scheme for home and electronics and Cycle to Work.
- Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support.
- Staff recognition and celebration events.
- Peer support groups.
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