Back of House Steward – The Lanesborough
As a Steward, you will play a vital role in supporting the day‑to‑day operations of our Food & Beverage teams by ensuring the highest standards of cleanliness, hygiene and organization across all back‑of‑house areas. You will be hands‑on, proactive and a strong team player, maintaining clean and well‑organised workspaces while supporting service delivery throughout the hotel.
You will take pride in maintaining impeccable standards, working collaboratively with kitchen and restaurant teams, and ensuring all procedures and health & safety standards are adhered to at all times. There is a strong emphasis on communication, attention to detail and a commitment to excellence.
Key Requirements
- Previous experience in a similar cleaning or stewarding role within a luxury hotel or high‑end environment is preferred
- Knowledge of COSHH, Health & Safety, Food Hygiene and Manual Handling regulations
- Ability to work efficiently in a fast‑paced environment
- Immaculate grooming standards and excellent personal hygiene
- A positive attitude, strong work ethic and team‑focused mindset
- Please note this role involves manual handling and heavy lifting
Benefits
Financial Wellbeing
- Season ticket loan
- Enhanced Pension Scheme
- Life Insurance
- Complimentary dry cleaning
- Safety shoes
- Retail discounts around Victoria, Westminster, Whitehall and the Northbank area
Health & Wellness
- Private Medical Insurance
- Dental and Optical benefits
- Complimentary meals on duty
- Cycle to Work scheme
- Flu vaccinations
- Discounted chiropodist and massage treatments
- Substantiality initiates
- Social and sports activities (e.g. football games, running club, yoga & pilates, etc.)
- EAP – Employee Assistance Programme
Career Growth & Personal Development
- Internal transfer and promotion opportunities
- Cross‑departmental exposure
- Partnered with industry‑leading training providers
- Internal learning gateway
- Free access to e‑learning platform offering job‑specific training and personal growth courses
- Subsidised professional qualifications and certified training programmes
- Financial incentives for bringing talents to The Lanesborough via ‘Recommend‑A‑Friend’ scheme
Recognition & Social Initiatives
- Award programmes throughout the year with generous prizes
- Long service awards
- Preferential room rate at The Lanesborough for you and your family
- 50% discount on F&B and Club & Spa treatments
- Social events (e.g. Annual Party, Recognition Celebrations, Children’s Christmas Party, Departmental Appreciation Day, pub quiz, etc.)
- Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.)
- Retirement parties
- Terms and conditions apply to all benefits.
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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