Broker Support Technician – Treaty Team – Guy Carpenter – London – 12-month fixed term contract (hybrid: 2 days home, 3 days office).
Responsibilities
- Coordinate placement support activities and deliver proactive, valued assistance to client teams.
- Prompt and monitor key tasks throughout the placement process to promote efficient, timely compliance with best‑practice procedures.
- Assist with review of client renewal information.
- Initiate and support contract drafting, updates, and production of final contract documentation.
- Prepare submissions and assist brokers where required.
- Track placement status for assigned accounts and maintain up‑to‑date records.
- Maintain core placement files to evidence best‑practice procedures and compliance requirements.
- Respond to client requests for information (e.g., reinsurer or market queries, financial reports, industry issues).
- Support onboarding of new clients and markets.
- Manage compliance‑related tasks (sanctions checks, third‑party due diligence, AML & ABC processes).
- Access and use front‑end broking systems.
- Monitor and report on business metrics.
- Build relationships with service teams and develop understanding of accounting, claims, and treaty administration processes.
- Participate in team, client, and reinsurer meetings.
Qualifications
- Experience working as a technician or in a support role within the reinsurance or broking sector.
- Strong organizational skills with the ability to prioritize workload.
- Keen attention to detail and accuracy.
- High level of written and verbal communication skills.
- Proactive mindset and ability to work independently as well as part of a team.
- Previous exposure to client‑facing processes and regulatory/compliance requirements is advantageous.
Preferred Skills
- Demonstrable knowledge of placement processes, contract documentation, and compliance checks.
- Proven ability to work across teams and build effective working relationships.
- Comfortable using broking systems and managing multiple concurrent tasks to tight deadlines.
Benefits
- Professional development opportunities, interesting work and supportive leaders.
- Vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Career opportunities and benefits to enhance your well‑being.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
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