If you love beauty, you’re in the right place. Our ultimate curator of over 100 of the most in-demand, highly innovative and boundary‑pushing beauty brands is the go‑to destination for worldwide beauty discovery. Through our neighbourhood stores, online presence and loyalty scheme, we have built a flourishing community to discover beauty. The customer is at the heart of everything we do; we endeavor to offer everything they need to help them explore, experiment and enjoy our brands.
Senior Merchandiser (Hair, Body Sun & Own Brand)
Role Overview
To lead the planning and trading of the department, ensuring stock levels are optimised in line with department KPIs to deliver sales, customer and stock targets for the category. Support the Head of Category to strategically shape plans, collaborating with the Senior Buyer to drive the best outcome for the division.
Strategic Objectives
- Attract new customers through our brands
- Increase Space NK brand awareness & appeal
- Make it easy for the customer to shop
- Retain customers & grow their spend
- Achieve scale to deliver profitability
Key Skills
- Entrepreneurial mindset & self‑motivated, driven to continually improve
- Commercial strategy with a high level of accuracy & attention to detail
- Excellent planning & organisational skills – ability to prioritise as required
- Adaptable, willing to take on new challenges as well as challenge current ways of working to champion best practice
- An excellent team leader, driven to coach the team through positive & honest feedback
- Ability to manage upwards
Role Overview And Responsibilities
- Weekly management of OTB to ensure intake flow into the business is in line with forecast requirement to drive customer acquisition & sales whilst minimising markdown
- In charge of the weekly order management process, reviewing stock requirements for the department for both replenishment of core and newness
- Develop and nurture strong working relationships with brands to maximise sales opportunities; supporting the buyer with negotiation of RTVs, promo & markdown agreements etc
- Accountable for maintaining brand and department availability targets in line with business goals
- Lead weekly & monthly trade reporting, summarising performance vs KPIs to the commercial team and the wider business, relating to customer, sales, AOV, profit & discount; proactively make trading recommendations to the Head of Category to maximise opportunity for the department
- Drive analysis of the category with a strategic lens, continual assessment of over/under performance and the impact on stock levels, taking action to mitigate risk and maximise opportunity; key contact to wider business on category‑specific analysis
- Lead category merchandising team, whilst collaborating cross‑functionally with Buying, Inventory & external partners
- Manage development of team members to ensure they thrive in role and are clear on their part in achieving both category & company objectives
- Lead best practice across the merchandising and wider category team
- Involvement in wider merchandising projects relating to category – this is key as we grow & scale the business
- Partner with other departments (e.g. events & marketing) to deliver on wider customer initiatives, ensuring category & wider business KPIs are met
- Deputise for Merchandising Manager/Category Director where appropriate & necessary
Knowledge & Experience
- Would suit an established or senior merchandiser
- Experience of managing brands; beauty experience desirable but not essential
- Proven track record in a fast‑paced retail business
- Advanced Excel skills & ability to present data in a digestible way to wider business
- Experience managing a team, including JM, AM & MAA levels
All applicants must have the right to live and work in the UK.
Space NK are an equal opportunities employer.
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