FishnChickn, Team Member; St John’s
£8.00 – £12.71 an hour
We want every customer to have an amazing experience, every time they visit. That means a smiley face serving delicious sustainably sourced fish and chips. As a team member you’ll make our customers’ fish and chip dreams come true, offering exceptional customer service by following our core values and behaviours.
Team Members are responsible at all times for the staff they are working with by ensuring each other’s safety by following the company’s health and safety procedures as laid out in their staff induction. They are mainly responsible for serving customers, maintaining standards of food quality, store cleanliness and till work. Team Members are the main face for the Company therefore must always maintain a high level of quality, service, and cleanliness, taking care to ensure total customer satisfaction.
The role would involve a mixture of day and evening shifts including weekends, depending on the business needs.
Main Responsibilities:
- Ensure we go above and beyond for our customers by ensuring they are served in a polite, professional manner.
- Assemble orders for takeaway, Click & Collect and Delivery via our ‘My Chippy’ app.
- Assist Managers and Fryers in preparing food.
- Support good food hygiene practices.
- Support best practice for Health & Safety.
Skills & Attributes:
- Willingness to learn and grow.
- An enthusiastic approach to deliver great service and a drive for customer satisfaction.
- Feel at ease to interact with customers.
- Previous experience in a similar environment would be an advantage.
Benefits:
- Opportunities for career progression.
- Recognition rewards.
- Online training and personal development to improve your CV.
- Staff discounts.
- Flexible working options.
- 28 days holiday, inclusive of bank holidays.
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