Reservations Agent

Motel One is a hotel chain with more than 95 hotels in 13 countries, focusing on modern design and high-quality service.

Responsibilities

• Reviewing and processing bookings, overbookings and options
• Maintaining OPERA Cloud and other electronic booking systems
• Generating and verifying invoices (debtors and creditors) in line with our pricing policy
• Handling deposits and monitoring timely incoming payments
• Assisting the Sales and Front Office teams at peak times

Qualifications

• Completed an apprenticeship in the hotel trade and/or professional experience in the hotel, catering, or customer call‑centre industry; or seeking a career change
• Excellent sense of quality and service, hosting skills and a passion for the hotel industry
• Open and communicative, excellent manners, solid command of written and spoken English
• Team player willing to provide assistance across departments; results are achieved collaboratively

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