Probation Service Officer

Company: Red Snapper Recruitment Limited
Apply for the Probation Service Officer
Location: Stanwell
Job Description:

Red Snapper Recruitment is seeking a Probation Service Officer to join the Pre‑Release Team at HMP Bronzefield.

This is an exciting opportunity to support women approaching release from custody, playing a vital role in coordinating resettlement planning and ensuring a smooth transition back into the community. The role is custody-based and focuses on pre‑release preparation, with the chance to make a tangible impact.

Job Summary

Location: HMP Bronzefield, Woodthorpe Road, Ashford TW15 3JZ.Contract Type: Temporary, 13 weeks (with possibility of extension).Hours: Full‑time, 37 hours per week (flexibility required).Rate: £16.39 p/h PAYE or £21.59 p/h Umbrella.Working Pattern: On‑site.

Key Responsibilities

  • Provide pre‑release and resettlement support to approximately 30‑40 offenders per month.
  • Conduct assessments to identify needs, risks, and appropriate interventions.
  • Coordinate referrals to housing providers and partner agencies to support resettlement.
  • Manage a caseload of low to medium risk offenders approaching release.
  • Support offender management processes and contribute to sentence planning.
  • Attend and contribute to multi‑agency meetings, including pre‑release planning and public protection forums.
  • Maintain accurate and timely case records in line with policy and procedural requirements.
  • Build strong working relationships with residents, prison staff, and external stakeholders.
  • Support individuals at the point of release to ensure continuity of care and engagement with services.

Duties and Responsibilities

  • Conduct interviews and assessments to identify support needs.
  • Complete referrals and liaise with external agencies to achieve positive outcomes.
  • Work closely with housing providers and rehabilitative services.
  • Maintain up‑to‑date case records using relevant case management systems.
  • Contribute to safeguarding, risk management, and public protection processes.
  • Attend internal and external meetings as required.
  • Support individuals with complex needs, including those at risk of reoffending.
  • Work collaboratively with colleagues and partner organisations to deliver effective resettlement plans.

Essential Requirements

  • NVQ Level 3 in Criminal Justice (or equivalent), or a minimum of 5 GCSEs at Grade C/4 and above (including English and Maths).
  • Recent experience (within the last 5 years) working for a recognised provider of probation services.
  • At least 12 months’ experience working with individuals on probation with complex social and personal needs.
  • Experience motivating individuals and supporting behaviour change in both one‑to‑one and group settings.
  • Experience of risk assessment and management, including familiarity with (or ability to quickly learn) tools such as OASys, RSR, and SARA.
  • Strong report‑writing skills, with the ability to meet strict deadlines and quality standards.
  • Understanding of and commitment to equality, diversity, and inclusion.
  • Ability to handle sensitive and confidential information with professionalism and discretion.

Red Snapper Recruitment is part of the Red Snapper Group and is an equal opportunities employer.

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Posted: June 4th, 2026