Server

About Clays

Clays offers an indoor clay shooting experience and cocktail bar, combining British clay target shooting with a vibrant social atmosphere. We focus on safety, fun, and accessibility for all guests and value integrity, teamwork, and personal development for our team.

Summary of Position & Key Attributes

Floor Team members manage food & beverage service in a fast‑paced environment, collaborating with kitchen and bar crews. The role requires self‑drive, high customer service standards, and openness to training and progression.

Duties & Responsibilities

• Serving food and beverage with high customer service
• Executing the service wheel perfectly
• Checking in with guests to ensure satisfaction
• Presenting the F&B kiosk and instructing guests on use
• Cooperating and communicating effectively with bar, host, and kitchen staff
• Striving for best customer satisfaction
• Executing private and corporate events
• Memorising drink & food specifications
• Understanding and communicating business technology to guests
• Maintaining health & safety expectations
• Making recommendations based on knowledge and training
• Setting up for service
• Completing the Clayers Academy curriculum
• Acting as a brand champion, maintaining standards at all times

Skills and Desired Qualifications

• Excellent communication skills
• Ability to work under pressure
• Passion for the food & beverage industry
• Experience in a high volume bar or restaurant preferred but not essential
• 1 year of hospitality industry experience
• Interest and drive for hospitality
• Continuous learning mindsetPassion for creating an amazing experience
• Attention to detail with strong written and verbal communication
• Ability to build lasting relationships with colleagues and clients
• Honesty and strong moral principles
• Initiative, problem‑solving, and calm under pressure

Compensation & Benefits

Competitive base salary £13.17 per hour plus weekly Tronc service charge distribution.

• Holiday: 32 working days pro rata per year, including bank holidays, increasing up to 36 days with service length.
• Colleague Discounts: 50 % off during off‑peak and 25 % off during peak periods.
• Health Care Cash Plan: Reclaimable up to £995 and access to a virtual GP.
• Career Growth: Advance through Clayers Academy and earn globally recognised qualifications funded by Clays.
• Celebration Day: One paid day off per year to celebrate something meaningful.
• Parental Leave: 13 weeks at 100 % pay for maternity, adoption, paternity, and partner leave after 12 months of service.
• Employee Assistance: 24/7 support service and up to 8 counselling sessions.
• Volunteer Day: Paid day off annually to give back to the local community.
• Birthday Gift: Choose a special gift to celebrate your birthday.
• Pension Scheme: Non‑contributory scheme with a minimum 3 % company contribution and 5 % employee contribution.
• Recognition and Incentives: Team recognition and rewards through the Shooting Stars programme.
• Hospitality Discounts: Access to exclusive discounts via Hospitality Rewards.
• Meals Provided: Free meals for colleagues on operational shifts.

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