Job Title: Client Care Assistant (Receptionist)
Salary: £26,707.20 (full-time equivalent)
Location: Warren House Vets, all sites
Job Type: Permanent, part time
Hours: 34 hours per week, job share will be considered. Shifts will vary between 8am – 6.45pm on weekdays. One in 5 Saturdays 8.45am to 4.45pm.
About the role
We are looking for a friendly and personable Client Care Assistant to join our team at the Warren House Group in Kent.
If you are a friendly, caring and compassionate person with excellent communication and administration skills, we would like to hear from you.
Previous experience of working in a veterinary practice is desirable but not essential, as full training will be given. However, you need to be confident working in a busy, client-facing role.
Responsibilities
- Meeting and greeting clients
- Answering phone calls
- Booking appointments using a diary management system
- General administrative work
- Stock control
- Cleaning of public and clinical areas
- Providing a calm and supportive presence for clients
Benefits
- 5 weeks holiday + bank holidays + Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Recruitment referral reward scheme
- Wellness program including Employee assistance program, Eyecare voucher scheme, Free annual Flu jab, Cycle to work scheme
About us
The Warren House Veterinary Surgery first opened in 1982 at the Rochester site. Since starting the business, it has continually grown and is now a group of four small animal practices based in the Medway Towns. Currently, we have 8 Vets on the team, 15 RVNs, 3 VCA’s and 12 Client Care team members across the group.
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