Overview
We are looking to recruit an enthusiastic individual to join our busy administration team in providing a professional and effective Outpatient Booking and Scheduling Service for the Trust. The Booking and Scheduling Clerk post will currently require cover for the below shift pattern, however this pattern is subject to change based on the business needs: Wednesdays: 9am to 5pm Thursdays: 10am to 6pm Fridays: 8am to 4pm. The role requires an enthusiastic, competent and proactive individual with an appreciation and understanding of the confidential nature of the work. The role is based in the Clinical Management team within the Central Booking Office at TGH. Applicants should be excellent communicators with good telephone skills and have the ability to deal with the general public on a daily basis and maintain a positive approach to customer care. Computer literacy is essential as you will be required to input and extract information from a number of Trust Patient Administrative Systems. We look forward to you joining our friendly and supportive team at Central Booking Office!
Responsibilities
- Responsible for providing an efficient and high quality service to support the Central Booking Office in the management of outpatient appointments, booking and scheduling and ensuring that targets are met.
- The post holder will deal with all aspects of creating clinics in Lorenzo, clinic maintenance, clinic cancellations, ensuring patients are notified on the phone or via the Trust Portal and re-booked as soon as possible, and other duties associated with clinic management.
About the employer
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners. We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
- Compassion
- Accountability
- Respect
- Excellence
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
Benefits
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded. The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Visa sponsorship
Important Notice on Visa Sponsorship Eligibility: Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Skilled Worker visa route. This is due to the position not meeting the minimum salary threshold of £41,700 per annum or the required skill level set by UK Visas and Immigration.
Note: This content is a reformatted version of the original job description, maintaining the same information and context while removing irrelevant boilerplate and ensuring accessibility and readability.
#J-18808-Ljbffr…