Overview
Teaching, Learning And Student Experience Assistant. We are seeking a motivated and collaborative individual to join our team as a Teaching, Learning and Student Experience Assistant. This role offers an exciting opportunity to contribute to the delivery of high-quality teaching, learning and student support services, ensuring an excellent student experience across the University within a dynamic and inclusive environment.
Responsibilities
- Providing administrative and clerical support across teaching, learning and student administration activities
- Acting as a first point of contact for enquiries, offering guidance and support while escalating where appropriate
- Maintaining accurate student records and ensuring high standards of data quality
- Supporting meetings, events, and processes including room bookings, correspondence, and documentation
- Working flexibly across teams to support service delivery and continuous improvement initiatives
About You
We encourage applications from individuals with a wide range of backgrounds and experiences. You should demonstrate:
Essential Criteria
- Experience of working with administrative processes
- Strong communication skills with the ability to engage with a wide range of people
- Good organisational skills and ability to prioritise workload in a busy environment
- Strong attention to detail with good numeracy and problem-solving skills
- Digital literacy and experience using standard IT systems
Desirable Criteria
- Experience working in a customer service environment
- Experience supporting students or working in an education setting
- Experience maintaining records or working with databases
- Experience supporting meetings or events
- Understanding of higher education or student services
We value transferable skills and real-world experience as much as formal qualifications.
Benefits
- Generous employer pension contribution
- Christmas closure across all departments outside of annual leave and bank holidays
- Purple Place employee discount platform
For more information, please see https://www.manchester.ac.uk/connect/jobs/benefits-working-here/ and information on Flexible and Hybrid working at https://www.staffnet.manchester.ac.uk/people/current-staff/flexible-and-hybrid-working/.
We are an open place of enquiry and challenge. We embrace and celebrate difference, diversity and debate, and we pride ourselves on being a place of education, learning and community where we are able, within the law, to question and test received wisdom, express new ideas and explore different perspectives. Find out more at https://www.staffnet.manchester.ac.uk/news/display/?id=32905.
Enquiries About The Role, Shortlisting And Interviews
Name: Naomi Burke
Email Address: naomi.burke@manchester.ac.uk
General enquiries and administrative support: recruitmentservices.people@manchester.ac.uk
Technical and job portal support: https://jobseekersupport.jobtrain.co.uk/support/home
This role is not eligible for Skilled Worker visa sponsorship. Applicants must demonstrate the right to work in the UK.
Applications close at midnight on the closing date.
Further particulars (with person specification) linked below.
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