Job Location
West Birmingham/Walsall
Job Type
Permanent
Remuneration
Competitive salary taking into account skills, experience and qualifications
Responsibilities
As a Domestic Loss Adjuster, you will manage a caseload of domestic property damage claims across London/Southeast. You will visit customers at their homes, coordinate contractor visits, and finally settle each claim. You will be a calming presence during unsettling events such as burst pipes, fires, or storm damage, and will compile comprehensive reports at your desk or from home.
Key Skills
- UK Driving Licence – essential for travel
- Insurance knowledge – understanding of home insurance policies and domestic property coverage
- Excellent communication skills – clear speaking and writing with policyholders, insurers, contractors, and more; negotiating fair settlements
- Problem‑solving abilities – efficient identification and resolution of issues
- Time management – planning your own week, prioritising tasks, meeting deadlines, and handling multiple claims simultaneously
Additional Relevant Skills
- Technology – experience with Apple iPads or other tablets
Development Opportunities
- Comprehensive training – Sedgwick‑specific training to excel in the role
- Professional development – support for attaining the Chartered Institute of Loss Adjusters CILA qualification
Benefits
- Competitive salary taking into account skills, experience and qualifications
- A Self‑Invested Personal Pension Scheme (SIPP)
- Incentive (bonus) scheme
- Fully funded company vehicle or cash‑in‑locus allowance
- Holiday allowance of 25 days plus bank holidays
- Flexible working from office or home
- Private health care plan (including pre‑existing conditions)
- Life assurance
- Employee assistance programme for wellbeing
- Group income protection
- Voluntary benefits – green car scheme, dental cover, cycle‑to‑work, season ticket loan, wellbeing and digital GP applications
- Discounts on various products and services
Equal Opportunity Statement
Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital or family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual or in‑person). Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
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