Service Driver

Salary: £12.71ph. Contract: Permanent – Full Time (Mon – Friday, plus 1 in 3 Saturdays). Must have: a full UK driving licence.

Steven Eagell Group is an established automotive retailer in the UK.

Responsibilities

• Deliver and collect customer vehicles in a safe, timely, and professional manner.
• Build strong rapport with customers and develop a clear understanding of their needs.
• Provide exceptional levels of customer service at all times, ensuring customer care remains a top priority.
• Maintain a professional and courteous image when interacting with customers and colleagues.
• Ensure all vehicles are presented to a high standard and meet customer expectations before delivery or collection.
• Carry out vehicle valeting and preparation duties when required.
• Report any customer complaints, concerns, or vehicle issues to management immediately.
• Complete all relevant paperwork and vehicle checks accurately.
• Adhere to all company procedures, road safety regulations, and health & safety requirements.
• Support the wider team and undertake any additional duties required within the role.

Qualifications

• Excellent customer service and communication skills.
• Strong customer handling and relationship‑building abilities.
• Professional appearance and positive attitude at all times.
• Reliable, punctual, and able to work effectively under pressure.
• Good organisational and time management skills.
• Ability to deliver vehicles within allocated timescales.
• Full UK driving licence with a clean or acceptable driving record.
• Flexible and team‑oriented approach to work.

Benefits

• 25 days annual leave + Bank Holidays and your Birthday Off.
• Long Service Awards / Colleague Recognition.
• Enhanced Maternity / Paternity at qualifying service length.
• Car Benefit Scheme after successful completion of a probation period.
• Sales Incentives.
• Comprehensive training provided.
• Company pension scheme.
• Death in Service.
• Access to high street discounts through Perk Box.
• In‑house manufacturer & professional qualifications.
• Staff referral scheme.
• Access to medical cover through Simply Health.

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