Customer Delivery Driver – Crawley CFC

Tesco Customer Delivery Driver – Crawley

Permanent role with working hours 10.75hrs‑31.5hrs per week. Pay starts at £14.18 per hour, increasing to £15.45 inside the M25. The minimum guaranteed hours are 16 per week, with flexibility to work as low as 12 hours.

Availability Window

Works weekdays and Saturdays from 06:30 h to 23:15 h. Your scheduled shifts will be set within these times and you will receive three weeks’ notice of exact shift dates.

Benefits

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus bank holidays)
• Flexibility to request flexible working from day one
• 10% off and 15% off during pay‑day weekends (savings up to £2,000 a year)
• Free wellbeing services and resources for mind, body and life support
• Life cover of five times your pay and a pension match of up to 7.5%
• Varied benefits including discounts, shares, cycle‑to‑work schemes, and more
• Uniform provided and support for life’s moments, big and small

Responsibilities

• Keep van and trays clean, tidy and organised
• Maintain a clean back yard, remove rubbish and litter when seen
• Wash trays as part of the tray wash process
• Load the van as required and check roadworthiness
• Communicate with customers about order changes, short codes, substitutions and refunds
• Handle products and deliveries with care, as if they were your own
• Explain substitution charges to customers (no extra cost)
• Deliver during the customer’s time slot
• Call the customer before arrival if early
• Notify the store/centre if running 30 minutes or more late

Qualifications

• Build teamwork relationships to enhance customer service quality
• Be warm, welcoming and attentive toward customers and colleagues
• Respond quickly to changing customer needs and embrace change within the team
• Energetic and driven to deliver beyond expectations, balancing home and work
• Share ideas for improving customer experience with managers and colleagues
• Hold a UK/EU/EEA driving licence (full or automatic) for at least 12 months with no more than 3 penalty points
• Adhere to GB Domestic Driving Rules

Diversity & Inclusion

We value diversity, equity and inclusion, welcoming everyone regardless of background. We support flexible working and are a Disability Confident Leader with a fully inclusive recruitment process.

Legal Information

Applicants must be 18 years or older. Duplicate or additional details about age requirements have been removed.

#J-18808-Ljbffr…