Retail Elite Security Officer.

Company: Mitie Cleaning & Hygiene Services
Apply for the Retail Elite Security Officer.
Location: Trowbridge
Job Description:

Pay rate: £15.36 per hour. Various shifts to be discussed at interview.

Job Overview

Mitie is looking for elite security officers who can deliver exceptional customer service while providing a highly visible presence that reduces the impact of anti‑social behaviour upon colleagues and customers.

You must hold a current SIA licence.

Vetting

It is vital that you have a full 5‑year checkable employment/education history. Failure to do so could mean your offer will be withdrawn or your employment stopped.

Main Duties

  • To deliver industry leading customer service
  • To create a safe environment, free from crime and the fear of crime for customers and colleagues
  • To manage anti‑social behaviour and build relationships with those that cause this
  • Engage with members of the public by providing a welcoming presence
  • Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service
  • Support the Police and crime partnerships where required to aid with the reduction of crime in store
  • To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits

  • Contracted hours
  • Annual leave entitlement
  • Pension and life insurance schemes
  • Free uniform supplied
  • SIA re‑licencing programme
  • Comprehensive induction and training programme
  • Access to employee benefits including financial services, retail discounts, reward schemes and online GP services
  • Apprenticeship schemes
  • Progression and development opportunities
  • All breaks are paid

EEO Statement

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know.

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Posted: June 4th, 2026