Retail Sales Associate

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.# Do not track signals# Clear GIFS, Pixel Tags and other technologies# Third party analytics and tracking# Contacting usdataprotection@shrss.com.Retail Sales Associate page is loaded## Retail Sales Associatelocations: Hard Rock Cafe Edinburgh United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R632Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:**Job Description:**## The Retail Sales Associate (RSA) is the ultimate guide through the guests’ shopping experience. Hard Rock merchandise is a unique part of our business, which requires a special person to create the experience. As an RSA, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).## ## ## Basic functions of the Retail Sales Associate include:## * ## Greeting guests* ## Answering questions – accurately and politely* ## Answering the phone* ## Making proficient sales transactions – using a point-of-sale system* ## Handling cash and other forms of payment* ## Maintaining proper cash drawer balances* ## Directing guests to areas/restrooms* ## Demonstrating impeccable product knowledge* ## Determining guests’ needs – by actively engaging them in 1-on-1 conversations and informing guests of product features & benefits* ## Suggestive selling – using proven techniques (i.e., related items, higher-quality items, transitional phrases)* ## Maintaining a clean and organized store* ## Maintaining proper product stock levels – through retail pulls & inventories* ## Displaying Retail product – through HRC’s visual display standards* ## Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, folding product, etc* ## Assuring the complete satisfaction of each and every guest* ## Creating memorable experiences* ## Entertaining guests to create “Raving Fans”## ## ## Job Requirements include:## * ## Performing duties which require bending, reaching, lifting and standing fro long period of time.* ## Maintaining a well-groomed appearance (“having a plan”)* ## Following all uniform guidelines* ## Practicing all safety & sanitation standards* ## Recycling products, where possible* ## Remaining calm in a hectic, fast-paced atmosphere* ## Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency* ## Displaying a positive and outwardly friendly attitude toward guests* ## Maintaining HRC’s 5 core Values and Mission Statement## ## ## Your Cafe may cross-train the Retail Sales Associates with the restaurant Hosts. Please see the Host job description.#J-18808-Ljbffr…