Retail Security Officer – SIA Licensed

Pay rate: £14.51 per hour

Work shifts: various; to be discussed at interview

Job overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

Qualifications

It is preferable that you hold a current SIA licence or SIA Certificates (though training to obtain a licence can be provided in some circumstances).

Vetting

A full 5‑year checkable employment and education history is required; failure to provide this may result in offer withdrawal or termination.

Main duties

• Deliver industry‑leading customer service
• Deter violence and public‑order offences
• Conduct store patrols
• Utilise CCTV systems to support the reduction of crime and stock loss
• Liaise with store management teams
• Liaise with Police and crime partnerships where required to foster a working relationship to support the reduction of crime in store
• Wear body‑worn CCTV to increase safety for colleagues and customers

Benefits

• Contracted hours
• Annual leave entitlement
• Pension and life insurance schemes
• Free uniform supplied
• SIA Re‑licensing programme
• Comprehensive induction and training programme
• Access to Mitie’s outstanding employee benefits, including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid

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