Sales Adviser – Norwich
We’re looking for an enthusiastic, self‑motivated individual with excellent customer service skills to join our team as a Sales Adviser in Norwich. This role focuses on identifying and pursuing new business opportunities while building strong client relationships. As a Sales Adviser, you’ll drive business development, expand market share, and represent our Estate Agency locally.
Salary & Benefits
- £25,000 basic salary
- Target earnings of £42,000 per year
- Additional commission scheme
- Access to company incentive programmes
Full‑time working hours: 8:30 am to 6 pm four weekdays per week, and 9 am to 5 pm every Saturday.
Additional Benefits
- 30 days annual leave (including bank holidays)
- Enrollment at the Spicerhaart Learning & Development Centre
- Continued training and development
- Career progression opportunities
- Employee Assistance Programme (24/7 confidential helpline)
- Eye care
- Employee Referral Bonus
- Company pension scheme
- Personal “Talk Time” with our CEOs
- Opportunity to earn a place in the CEO Exclusive Achievers Club
- Eligibility for our annual black‑tie Elevate Awards (role‑related categories)
Training
- One week at the Spicerhaart Learning & Development Centre, purpose‑built training location
- Industry‑leading training delivered through one‑to‑one and group sessions
- Day‑to‑day learning led by industry experts
- Fully‑paid hotel stay during training (depending on travel time and distance)
- Second week at the L&D Centre within first five‑six weeks of employment
Responsibilities
- Ensure daily/weekly/monthly business targets are met
- Custodian of Spicerhaart Ways for valuation generation activities within the branch
- Proactively communicate with all valuation opportunities in ROSIE software through outbound calls, ensuring regular contact
- Ensure all call‑out campaigns for properties for sale are fulfilled and ROSIE operating standards maintained
- Attend morning meetings with updates on weekly valuation pipeline
- Lead as Canvassing Champion, implementing door‑knocking and zonal canvassing strategy, tracking new listings, withdrawals, and lead generation
- Engage in daily 1:1 meetings with line manager for coaching and business development
- Manage and respond to intranet leads daily and portal opportunities via Rightmove Opportunity Manager and On The Market Valuation Manager
- Use ROSIE to manage Local Owner to Sell (LOTS) customers, keeping communication frequent to close valuation opportunities
- Generate referral business through high‑quality customer engagement
- Engage in local canvassing and prospecting activities: social media, door knocking, telephone prospecting, leaflet distribution, and personal brand building via social media/video
- Take inbound calls to fulfill applicant registration, identify and close valuation, viewing, and financial services opportunities
Key Characteristics
- Passion
- Ambition
- Drive
- Strong work ethic
- Positive mindset
- Professionalism
- Good communicator
- People skills
- Customer‑focused
- Respectful
Eligibility Requirements
- Full, clean UK driving licence
- Access to own vehicle in good condition; proof of business insurance required
- Ability to work independently and within a team
- Basic IT proficiency and keen eye for detail
- Legal entitlement to live and work in the UK (as per Immigration, Asylum, and Nationality Act 2006)
- Proof of right to work: passport or birth certificate
Other Information
Training costs may be reimbursed if the successful candidate voluntarily leaves the role within the first 12 months of employment.
Equal Opportunities
At Spicerhaart, variety makes our Company DNA come to life. We love people and the differences that make each person who they are. We support and encourage those differences to help you become the best person you can be. Spicerhaart is proud to be an equal‑opportunity workplace and welcomes all talented individuals. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will assist.
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