Sales Assistant

Job Details

Location: Birds Bakery, 31 Market Street, Ashby, LE65 1AF

Hours: 19 hours per week

Salary: £12.71 per hour (depending on age; see Pay Rates)

Employment Type: Part-time

Purpose

The purpose of a bakery sales assistant is to serve customers, sell bakery products, and help keep the shop clean, organised, and welcoming. Customer service and quality are at the forefront of everything we do.

Responsibilities

• Greet and serve customers in a friendly and helpful manner.
• Recommend bakery items such as bread, cakes, and pastries.
• Take customer orders and package products properly.
• Operate the till/cash register and handle payments.
• Restock shelves and displays to keep products available and attractive.
• Maintain cleanliness and hygiene in the shop and display areas.
• Answer customer questions about ingredients, prices, or products.
• Upsell products to customers, e.g., offering hot drinks with food or a small treat.
• Prepare and serve a range of hot and cold bakery and food‑to‑go / eat‑in products.

Shifts

Thursday 12pm – 5pm

Friday 11am – 5pm

Saturday 10:30am – 1:30pm

Experience

• Previous experience in food retail is preferred but not essential (training will be provided).
• Strong communication and customer service skills.
• Positive attitude and resilience in a busy environment.
• Experience handling cash or working with tills / card machines (training will be provided).
• Flexibility to work shifts between Monday and Sunday.

Qualifications & Benefits

Training will be provided for suitable applicants.

• 4 weeks annual leave (pro-rata), increasing incrementally to 5 weeks after 5 years of continuous service, plus bank holidays.
• Employees receive a staff discount.

Pay Rates

• Age 19+: £12.71 per hour
• Age 18: £10.85 per hour
• Age 17: £8.50 per hour
• Age 16: £8.00 per hour

Equal Opportunities

We are an equal opportunities employer and encourage people from all backgrounds to apply.

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