Sales and Information Assistant
Location: Royal Pump Rooms, Leamington Spa, Warwick District Council.
Salary: £25,989 – £26,403 per annum pro‑rata.
Hours per week: 16. Working pattern: Thursday, Friday 10:00‑13:00; Saturday, Sunday 09:45‑15:15 (half‑hour break).
Post type: Permanent.
Role overview
Promote Warwick District to visitors of the Royal Pump Rooms by providing a high‑quality information service and maximizing revenue through ticketing, sales of publications, souvenirs, and merchandise. Deliver an accurate, efficient, and welcoming service as part of the Sales and Information team.
Key responsibilities
- Provide accurate, efficient ticketing and sales service for publications, souvenirs, and merchandise.
- Answer visitor enquiries and offer information about local attractions and facilities.
- Handle cash transactions securely and maintain accurate records.
- Deliver a welcoming, efficient service to customers as part of the Sales and Information team.
Qualifications
- Experience in customer‑facing roles, especially in sales or hospitality environments.
- Proven cash handling experience.
- Excellent communication and ICT skills.
- Knowledge of the local area and attractions.
- Aware of current technologies and tools for customer service.
Working pattern
Thursday, Friday 10:00‑13:00; Saturday, Sunday 09:45‑15:15, with a half‑hour break.
Contact
For discussion before applying, please contact Rose Sawyer, Sales and Information Supervisor, e‑mail rose.sawyer@warwickdc.gov.uk or phone 01926 456940.
Closing date
9 June 2026. Interview dates: 16 and 17 June 2026.
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