About the Role
As a Sales Development Representative (SDR) at Airwallex, you will drive the future growth engine by working with the SME (Growth) Account Executive team to qualify leads that build Airwallex’s sales pipeline. You get excited about engaging with prospects, thinking creatively and independently about outreach strategies, and working with colleagues in marketing to devise bespoke, product-led marketing initiatives. You are adept at identifying high-value opportunities and capable of managing early sales funnel activities. You are used to delivering value in complex situations and are energized by learning about new and existing products.
We operate in a hybrid environment with a minimum of 3 days a week of working from the office (Wells&More-GPE, Fitzrovia).
What You’ll Be Doing
- Move solid leads through the funnel connecting them to a salesperson and arranging meetings.
- Initiate contact with potential customers by calling or responding to inquiries generated by the Marketing Team.
- Execute plays or designed touchpoints in a customer journey through cold calls, emails, chat and social media.
- Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales.
- Present product information to customers once you have identified their needs.
- Follow up with potential customers who expressed interest but did not initially result in a sales opportunity.
- Perform regular follow-up calls or emails and facilitate communication with existing customers to deepen relationships and identify new potential needs.
- Effectively work through lead list meeting or exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts.
- Inform and recommend outreach strategies and best practices by testing various touchpoints.
- Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging.
What You’ll Need
- Track record of top performance or prior success in an SDR-related role (minimum 1-year experience required).
- Superior verbal and written communication skills.
- Strong interest in technology.
- Self-starter able to operate in a hyper-growth environment.
Equal Opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence, and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
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