Sales & Welcome Team Assistant – Traverse Theatre

Company: fst Federation of Scottish Theatre
Apply for the Sales & Welcome Team Assistant – Traverse Theatre
Location: City of Edinburgh
Job Description:

Typical duties include:

  • Processing face‑to‑face, telephone and internet reservations, donations and sales of tickets and merchandise.
  • Operating the computerised Box Office system and ensuring data input accuracy.
  • Serving as the first point of contact for general enquiries, visitors and deliveries.
  • Providing excellent customer service to all customers, including internal departments and visiting companies.
  • Completing daily cashing‑up and reporting procedures.

Our ideal candidate will be an excellent communicator with strong customer‑service skills, be computer‑literate, a problem‑solver with cash‑handling experience, and able to work independently while prioritising effectively. Experience with a ticketing system is advantageous but not essential, as training will be provided.

Contract Terms

Fixed‑Term; Full‑time; 30‑35 hours per week.

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Posted: June 4th, 2026