Sales Assistant Edimburgh -Marella

We are currently seeking Full-Time Sales Consultants for Marella in Harvey Nichols Edimburgh.

Main Responsibilities

• Assists the customers in accordance with the Brand philosophy, service and quality standards
• Pursue the specific objectives assigned by theManager in order to contribute in the achievement of the overall objectives of the store, both individually and in a team
• Ensure that all merchandise is properly displayed and organized;
• Maintain and update professional and technical knowledge;
• Delivers excellent service to ensure high levels of customer satisfaction;
• Deals with customer queries and complaints;
• Acts as ambassador of the customer‑centric logic within the store;

The ideal candidate will

• Have relevant experience in retail or a similar ‘service’ sector.
• Develop and maintain strong client relationships.
• Ensure each customer receives a consistent and professional service
• Be motivated to achieve personal and team goals and
• Continuously maintain high standards.
• At least 1 year of relevant experience is a minimum

Qualifications

• Natural cheerfulness and courtesy
• Strong customer orientation
• Tension towards results (achieving and exceeding sales objectives)
• Passion for styling and attention to detail

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