Sales Assistant – John Lewis

We are currently recruiting for a Sales Associate to work in our John Lewis partner store in Oxford Circus, on a Full Time basis. Ideally, you will have availability across both weekdays & weekends. You may be required to support in other John Lewis Stores in London.

We are looking for a passionate and energetic candidate to join us in continuing the success within our partners’ retail stores by managing customer needs, building and maintaining customer relationships and focusing on new sales opportunities, all through excellent communication and a positive approach within a premium and fast-paced environment.

Responsibilities

• Assisting and interacting with customers in a warm and courteous manner
• Engaging every client in an interaction that results in the highest level of client satisfaction that positively impact both sales and service.
• Utilise exemplary selling skills to effectively identify customer needs and close sales.
• Stock management including stock takes, deliveries, visual merchandising and replenishment.
• Driving sell throughs on slow sellers
• Resolve or escalate all customer issues.
• Creation of a detailed review of the business and product at the end of each season, including good competitor awareness of product and sale periods.
• Building key relationships with store managers and teams (as appropriate).

Qualifications

• Previous retail experience or relevant customer related experience (i.e. hospitality, etc.) denim experience & department store experience preferred.
• Excellent fashion & retail operations knowledge
• Proven track record in achieving sales results.
• Availability to work retail business hours including lates, weekends and bank holidays.
• Strong communication skills, both verbal and written, customer service skills and the ability to prioritise while handling multiple tasks
• Ability to work with a diverse client base.
• Ability to work in a fast-paced, changing environment and willing to adapt.

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